Here’s a nice video that popped up on YouTube from the Toronto-area University Health Network system, with healthcare professionals talking about how Lean has led to a better work environment, a new culture, and an increased capacity to care for more patients… a nice video to end the week with (and reflect upon your own Lean efforts) or as some motivation to start your week, depending on when you are viewing this:
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Coming Soon – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can pre-order today, with shipping expected by June.