Here is the long overdue Part 4 of our video discussion series about Lean Healthcare Design, featuring Miguel Burbano, an architect and Senior Vice President with The Neenan Company, and Dr. Randall Huss, President of the St. John’s Clinic – Rolla (MO). This is the final video in the four-part series.
In this video, we talk about how the design is patient centered and how staff members and clinicians are involved in the continuous improvement of a space that was designed to be flexible over time.
You can view Parts 1 , 2 & 3 on this page.
Here is Part 4, it runs about 20 minutes:
Your host is Mark Graban, author of the book “Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction” and the founder of LeanBlog.org.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.