For those of you with sharp eyes, you might notice that the Bob Emiliani advertisement in the right hand column changes and rotates fairly frequently. We have a workflow where Bob can upload his own ads, so they sometimes surprise and delight me (as I hope yesterday’s post delighted you).
Be sure to check out Bob’s outstanding books on his website or on amazon..
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.