Podcast #112 – Naida Grunden, Lean, Aviation Safety, Captain Sullenberger, and Checklists

MP3 File (run time 25:00)

Episode #112 is a chat with Naida Grunden, the author of the outstanding book The Pittsburgh Way to Efficient Healthcare: Improving Patient Care Using Toyota Based Methods. Here we talk about her experiences in Pittsburgh and her “small world” connection to Captain Chesley Sullenberger (a.k.a. “Sully”) and the connections between Lean, aviation safety, and checklists.

Our next podcast, out in a few weeks, will focus on Naida’s recent trip to Cuba to teach Lean healthcare principles in that country.

To point others to this episode, use the simple URL: www.leanblog.org/112.

In the podcast, Naida talks about three key components, via Capt. Sullenberger, of aviation safety that we would need in healthcare:

A non-punitive national reporting system (the ASRS)
Crew Resource Management (standardized work, checklists… in a less hierarchical environment)
Culture change

For earlier episodes, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple iTunes.

You can use the player (use the VCR-type controls) at the top of the post to listen to a streaming version of the podcast (or click here for the streaming audio and RSS subscription). The streaming link is faster for one-time listening (hardly any delay to start listening). Or you can use the download link to put it on your iPod or other MP3 player.

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 776-LEAN (817-776-5326) or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology, focused on improving quality and patient safety, improving access, reducing costs, and fully engaging healthcare professionals. He is also the Chief Improvement Officer for KaiNexus.