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Podcast #112 – Naida Grunden, Lean, Aviation Safety, Captain Sullenberger, and Checklists

by Mark Graban on February 10, 2011 · 2 comments

MP3 File (run time 25:00)

6d1d9e0622000ad8976fab.L. V200964419 SX200  Podcast #112   Naida Grunden, Lean, Aviation Safety, Captain Sullenberger, and Checklists leanEpisode #112 is a chat with Naida Grunden, the author of the outstanding book The Pittsburgh Way to Efficient Healthcare: Improving Patient Care Using Toyota Based Methods Podcast #112   Naida Grunden, Lean, Aviation Safety, Captain Sullenberger, and Checklists lean. Here we talk about her experiences in Pittsburgh and her “small world” connection to Captain Chesley Sullenberger (a.k.a. “Sully”) and the connections between Lean, aviation safety, and checklists.

Our next podcast will focus on Naida’s recent trip to Cuba to teach Lean healthcare principles in that country.

To point others to this episode, use the simple URL:  www.leanblog.org/112.

In the podcast, Naida talks about three key components, via Capt. Sullenberger, of aviation safety that we would need in healthcare:

  1. A non-punitive  national reporting system (the ASRS)
  2. Crew Resource Management (standardized work, checklists… in a less hierarchical environment)
  3. Culture change

For earlier episodes, visit the  main Podcast page, which includes information on how to subscribe via RSS or via Apple iTunes.

You can use the player (use the VCR-type controls) at the top of the post to listen to a streaming version of the podcast (or click here for the streaming audio and RSS subscription). The streaming link is faster for one-time listening (hardly any delay to start listening). Or you can use the download link to put it on your iPod or other MP3 player.

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 776-LEAN (817-776-5326) or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.


Mark Graban 2011 Smaller Podcast #112   Naida Grunden, Lean, Aviation Safety, Captain Sullenberger, and Checklists leanAbout LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as the new Executive Guide to Healthcare Kaizen. Mark is also the VP of Innovation and Improvement Services for KaiNexus.


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