Podcast #112 – Naida Grunden, Lean, Aviation Safety, Captain Sullenberger, and Checklists

Episode #112 is a chat with Naida Grunden, the author of the outstanding book The Pittsburgh Way to Efficient Healthcare: Improving Patient Care Using Toyota Based Methods. Here we talk about her experiences in Pittsburgh and her “small world” connection to Captain Chesley Sullenberger (a.k.a. “Sully”) and the connections between Lean, aviation safety, and checklists.

Click to play:

MP3 File (run time 25:00)

 

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To point others to this episode, use this URL: www.leanblog.org/112.

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In the podcast, Naida talks about three key components, via Capt. Sullenberger, of aviation safety that we would need in healthcare:

  1. A non-punitive national reporting system (the ASRS)
  2. Crew Resource Management (standardized work, checklists… in a less hierarchical environment)
  3. Culture change

For earlier episodes, visit the  main Podcast page, which includes information on how to subscribe via RSS or via Apple iTunes.

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 776-LEAN (817-776-5326) or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

2 Comments

  1. All Saudi hospitals to report serious errors online — Lean Blog

    […] This news story made me think of a Lean topic – reporting errors for the purposes of problem solving and improvement, as opposed to using such information for punishment. The story titled “Hospitals to report serious errors online” talks about a new national reporting system – something that patient safety advocates like Captain Sully Sullenberger have called for here in the U.S. (listen to his friend, and mine, Naida Grunden, talk about this in my podcast with her). […]

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