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Archive for February, 2011

Parody Audio: Charlie Sheen Calls to Talk Lean Healthcare?

Parody Audio: Charlie Sheen Calls to Talk Lean Healthcare?

Now actor Charlie Sheen has been all over the news lately, giving interviews to practically anyone with a microphone. This is the type of “news” I normally try to tune out, yet alone blog about. Somehow, he stumbled across my “Lean Line” phone number to talk about Lean Healthcare, although I suspect he may have […]

By February 28, 2011 2 Comments Read More →
Systems in Place to Prevent These Medication Errors? Seems Not…

Systems in Place to Prevent These Medication Errors? Seems Not…

A few weeks ago, I saw a horrific story about a retail pharmacy error in the article “Pharmacy Mistakenly Gives Pregnant Woman Abortion Pill.” Mareena Silva was mistakenly given the wrong drug by her Safeway pharmacy, which means she might lose her unborn child, as a result. When tragic events like this happen, leaders should […]

By February 28, 2011 5 Comments Read More →

Funny ‘Family Guy’ Clip that Illustrates Disdain for Manufacturing; Plus a Clip from FastCap, a Lean Company

Friday, I blogged about a WIRED Magazine piece by Joel Johnson that was pretty disrespectful of manufacturing, in general, as he wrote that “every single manufacturing job ever” was “repetitive, exhausting, and [an] alienating workplace over which you have no influence or authority.” That might describe some factories, but hardly ALL. I stumbled across this […]

By February 27, 2011 0 Comments Read More →
Enough with the Factory Bashing, Please – Healthcare Professionals and WIRED Magazine

Enough with the Factory Bashing, Please – Healthcare Professionals and WIRED Magazine

Those of you who know my background know that I spent the first 10 years of my career working in various manufacturing sectors (including GM, Dell, and Honeywell). I moved into healthcare in 2005, part of the wave of people who are transferring the Lean methodology of management and quality improvement into an industry that […]

By February 25, 2011 22 Comments Read More →
“Project Search,” Lean, Cincinnati Children’s, and Respect for People

“Project Search,” Lean, Cincinnati Children’s, and Respect for People

I had the most amazing morning a few weeks ago when I was in Cincinnati for the TechSolve lean healthcare event. Thanks to a friend of my sister’s, I was able to spend a few hours at Cincinnati Children’s Hospital and Project Search. Project Search was started at Cincinnati Children’s and is run by the […]

By February 24, 2011 1 Comments Read More →
Best “Back of a Business Card” Ever, Seen at #HIMSS

Best “Back of a Business Card” Ever, Seen at #HIMSS

I was at the annual HIMSS  Conference yesterday, as a guest of the software company FormFast, giving short 10-minute talks about Lean Healthcare to audiences at their booth. It’s fair to say that it’s 10x harder to give a succinct 10-minute Lean intro talk than it is to give a 60-minute overview. There’s a lot […]

By February 22, 2011 11 Comments Read More →
Podcast #113 – Aubrey Daniels, PhD, “Safe by Accident?

Podcast #113 – Aubrey Daniels, PhD, “Safe by Accident?

Please upgrade your browser MP3 File (run time 22:50) Episode #113 is a discussion with Aubrey Daniels, PhD, the founder and chairman of his firm Aubrey Daniels International. Today, we are talking about his most recent book titled Safe By Accident?, a book I really enjoyed, so I was happy to speak with him about […]

By February 21, 2011 1 Comments Read More →
Living in Your Customers’ Shoes – Airport Car Rentals & Lessons for Healthcare?

Living in Your Customers’ Shoes – Airport Car Rentals & Lessons for Healthcare?

This might seem like a random topic, but what the heck, it’s a Friday. I arrived in Orlando yesterday for the  Society for Health Systems and  HIMSS conferences and I picked up a rental gar from the garage. It’s a nice Buick Lucerne – these rental Buicks surprise me with a nice impression, while rental […]

By February 18, 2011 5 Comments Read More →
Presenting Lab Test Results in a More Visual Way – Lessons and Inspirations?

Presenting Lab Test Results in a More Visual Way – Lessons and Inspirations?

Today’s post isn’t strictly about Lean, but I was reminded by a reader to mention something really cool that I saw in Wired Magazine late last year. In the Lean methodology, we focus a lot on “visual management” of processes and information (or “visuality” as Gwen Galsworth calls it). Wired had a design contest and […]

By February 17, 2011 2 Comments Read More →

Guest Post: Continuous Improvement’s Continuous Mistakes

Mark’s Note: Today’s guest post is from Dan Feliciano (@DanFeliciano on Twitter), a lean six sigma professional and former candidate for Governor of Vermont. I recently attended the IQPC’s 12th Annual Lean Six Sigma & Process Improvement Summit in Orlando.  The summit is spun as drawing “together everything your organizational team could need in 2011 […]

By February 16, 2011 19 Comments Read More →
Toyota’s Video Showing How TPS Helps Healthcare; Recent NASA Report Exonerates Toyota?

Toyota’s Video Showing How TPS Helps Healthcare; Recent NASA Report Exonerates Toyota?

Toyota has produced a series of videos that show how their innovations, technology and otherwise, have benefitted people outside of automobiles. One video that caught my eye was their 80-second video about the use of Lean and the Toyota Production System principles to improve care at Allegheny General Hospital in Pennsylvania. Update:   If the […]

By February 15, 2011 10 Comments Read More →
Fun Video: “The Committee Song”

Fun Video: “The Committee Song”

I’m really thankful for an attendee in a training workshop for sharing this video as an example of traditional “non-Lean”  attitudes  and practices that she saw in her hospital. It’s a clip from the movie “Babar – King Of The Elephants“, which features the classic children’s character Babar. In the movie, the young Babar has […]

By February 14, 2011 1 Comments Read More →
Dilbert’s Boss Again Proves He is Not a Lean Thinker

Dilbert’s Boss Again Proves He is Not a Lean Thinker

Today’s Dilbert will resonate with Lean thinkers and, I think, with the Lean Startups crowd:   About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as the new Executive Guide to Healthcare Kaizen. Mark […]

By February 13, 2011 6 Comments Read More →
Texas Snow Days Expose the Gaming of Standardized Tests

Texas Snow Days Expose the Gaming of Standardized Tests

As you might have heard, considering all of the Super Bowl media hype from here in North Texas, our weather has been pretty bad. Between different ice storms, we’ve been “snowed in” four separate days in the last two weeks, including this past Wednesday. It wasn’t just some sort of Super Bowl curse. Many students […]

By February 11, 2011 12 Comments Read More →
Podcast #112 – Naida Grunden, Lean, Aviation Safety, Captain Sullenberger, and Checklists

Podcast #112 – Naida Grunden, Lean, Aviation Safety, Captain Sullenberger, and Checklists

Please upgrade your browser MP3 File (run time 25:00) Episode #112 is a chat with Naida Grunden, the author of the outstanding book The Pittsburgh Way to Efficient Healthcare: Improving Patient Care Using Toyota Based Methods. Here we talk about her experiences in Pittsburgh and her “small world” connection to Captain Chesley Sullenberger (a.k.a. “Sully”) […]

By February 10, 2011 2 Comments Read More →
10 Key Lean Mindsets for Healthcare

10 Key Lean Mindsets for Healthcare

I really enjoyed having the chance to be in Cincinnati yesterday to participate in a Lean Healthcare workshop put on by TechSolve, a non-profit consultancy that teaches process improvement methodologies, including Lean, across multiple industries. We had well over 100 healthcare attendees from Ohio, Kentucky, and Indiana in attendance. My main theme was talking about […]

By February 9, 2011 17 Comments Read More →
30 Rock: Jack Donaghy is a “Six Sigma Black Belt Ultra” – And He Has Proof

30 Rock: Jack Donaghy is a “Six Sigma Black Belt Ultra” – And He Has Proof

Absolutely hilarious… last Thursday’s “30 Rock” features Jack Donaghy (Alec Baldwin) talking about how he’s a “Six Sigma Black Belt Ultra… with the groin branding to prove it.” To which, the new boss from their new owner Kabletown asks, “What’s Six Sigma? A rock band?” About LeanBlog.org: Mark Graban is a consultant, author, and speaker […]

By February 8, 2011 10 Comments Read More →
Lean Methods to Improve Cardiac Surgery Featured in Annals of Thoracic Surgery

Lean Methods to Improve Cardiac Surgery Featured in Annals of Thoracic Surgery

Hat tip to my friend and fellow Productivity Press author Naida Grunden for pointing out an article she is a co-author on, “Improving Patient Care in Cardiac Surgery Using Toyota Production System Based Methodology,” published in the journal of The Society of Thoracic Surgeons. I’m sorry that I can’t share the full article, due to […]

By February 7, 2011 10 Comments Read More →