Here is Part 2 of our video discussion series about Lean Healthcare Design, featuring Miguel Burbano, an architect and Senior Vice President with The Neenan Company, and Dr. Randall Huss, President of the St. John’s Clinic – Rolla (MO).
Today, we’re talking about the open workspace design at the clinic and how that help’s support (and was driven by) the idea of care teams. As in many instances, process redesign and space redesign go hand in hand.
You can view Part 1 and the rest of the series by tracking this page.
Here is Part 2, it runs about 18 minutes:
Your host is Mark Graban, author of the book “Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction” and the founder of LeanBlog.org.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.