Podcast #94 – Bob Miller on Dr. Stephen Covey and the Shingo Prize for Operational Excellence

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Episode #94 of the LeanBlog Podcast is here and our guest is Robert Miller, Executive Director of the  Shingo Prize for Operational Excellence. Bob was previously a guest for Podcast #59, talking about changes to the Shingo Prize criteria. Here, we are talking as a follow up to my discussion with Dr. Stephen Covey in Podcast #91.

Bob tells me some of the background and history about how Dr. Covey became involved with the Shingo Prize and how he became a professor at the John M. Huntsman School of Business at Utah State University. Bob also talks about some of the future hopes and plans for Dr. Covey's involvement with the Shingo Prize.

For earlier episodes, visit the  main Podcast page, which includes information on how to subscribe via RSS or via Apple Podcasts.

You can use the player (use the VCR-type controls) at the top of the post to listen to a “streaming” version of the podcast (or click here for the streaming audio and RSS subscription).

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 993-0630 or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.


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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

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