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Archive for July, 2010

SixSigmaIQ Podcast with Sami Bahri, the Lean Dentist

Here is a link to a podcast with our friend, Sami Bahri, D.D.S, dubbed the “World’s First Lean Dentist.” SixSigmaIQ – Lean Dentist Also, check out my previous blog posts and podcasts with and about Dr.   Bahri. About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is […]

Dr. John Toussaint Talks Lean Healthcare on The Lean Nation Show

Back on Tuesday, John Toussaint, MD, author of the outstanding book On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry, was on “The Lean Nation” radio show with “Captain Karl” Wadensten talking about Lean Healthcare. John’s appearance can be heard here, starting about 4 minutes into the program. About LeanBlog.org: Mark Graban […]

Lean Healthcare at Denver Health is Front-Page News

Lean Healthcare at Denver Health is Front-Page News

It’s nice to see examples of Lean Healthcare success in the news, this time on the front page of the Denver Post — “Denver Health saves millions using Toyota efficiency principles.” As the city health system, they are both an example of Lean Healthcare and Lean Government, saving the taxpayers money and providing better care, […]

Audio Parody: “Lean Spice” Commercial

Audio Parody: “Lean Spice” Commercial

Hello, readers. How are you? Fantastic. The recent series of Old Spice commercials starring Isaiah Mustafa have been a pop culture hit, especially on YouTube and Twitter. Some of us have talked about the need to better market Lean, something I first experimented with in my iPad commercial parody. My friend Jay Parkinson, MD asked […]

Hospital Advertises 3-Second Savings – Will the Public Care?

Hospital Advertises 3-Second Savings – Will the Public Care?

Hat tip to Helen Z. for finding this full-page print ad in the New York Times. The full ad appears below in this post, but the primary element of the ad is what you see at left – it says prominently:  “3 {seconds matter}”. It’s an ad for NYU Langone Medical Center, a hospital that […]

Standardized Working Toward Zero Infections and Getting There

First off, there’s nothing about “Lean” per se in this linked article from Quality Digest: “New York Pediatric ICU Ward Off Central-Line Infections for Entire Year“. That said, there are elements that are very similar to both Lean and the checklists methodology. Standardized work has led to so many documented improvements in healthcare. There are […]

The Red Bead Game Applied to Medical Errors

The Red Bead Game Applied to Medical Errors

A blog reader sent me a link to this UK news article — really, it’s a lesson in statistical literacy, so thanks to the BBC for that. In the web piece, “Can chance make you a killer?“, Dr. Deming’s famous lessons from the “Red Bead Game” are illustrated in the context of deciding, based on […]

Podcast #95 – Norman Bodek “How to Do Kaizen” – Part 1

Podcast #95 – Norman Bodek “How to Do Kaizen” – Part 1

Please upgrade your browser MP3 File |  AAC File (run time 10:54) Also available as Video Podcast #11, Episode #95 of the LeanBlog Podcast  features  Norman Bodek talking about some of the ideas in his most recent book,  How to do Kaizen: A new path to innovation – Empowering everyone to be a problem solver. […]

Guest Post: The Hidden Gold on the Frontlines

Mark’s note: Today’s guest post comes to us from Ireland and a lean consultant and author named Andy Brophy. He has a new book called Innovative Lean, for which he interviewed me and some client team members from Children’s Medical Center Dallas to talk about some kaizen mechanisms we put in place there, one of […]

How Many Hospitals Have Quit Lean Efforts?

How Many Hospitals Have Quit Lean Efforts?

I was asked a really good question today, a simple question that probably has a complex answer: How many hospitals have gotten discouraged and quit their Lean efforts? It’s a simple question that doesn’t have a simple answer. OK, maybe the answer is “17.” I don’t know. The question is a corollary to the question […]

A New Book That Says “Incrementalists Need Not Apply”

A New Book That Says “Incrementalists Need Not Apply”

I’m very interested in the interface between healthcare architecture, space design, and processes. I’ve seen so many cases where poor design (often done without the input of nurses, medical technologists, and other front-line staff) leads to systemic inefficiency. Classic bad examples would include not having enough local storage space in a department for equipment and […]

Seeking Submissions for “Patient Flow” Track – SHS 2011

Seeking Submissions for “Patient Flow” Track – SHS 2011

I’ve participated in the last two Society for Health Systems conferences, as a presenter, and I’m looking forward to attending the 2011 event in Orlando, FL next February (17 to 20). It’s an excellent event – both the content and the networking around healthcare quality improvement. Their logo looks like a hurricane – a hurricane […]

Report: CPOE Technology is Not a Silver Bullet (No Surprise?)

Report: CPOE Technology is Not a Silver Bullet (No Surprise?)

Lean thinkers and TPS advocates sometimes get a bad rap as being Luddites. That’s not true, I’d say it’s more that Lean thinkers have a healthy skepticism toward technology being a “silver bullet.” You typically need good process in addition to technology… and you need the right technology that serves your processes and your people […]

New Book: “Laugh, Sing, and Eat Like a Pig”

One of the people I’ve been fortunate to meet in the last year is Dave deBronkart, aka “e-Patient Dave.” I saw e-PD present at the HIMSS conference this year and we were able to spend some time together during some Lean training at Beth Israel Deaconess Medical Center in Boston. We’ve been able to talk […]

Podcast #94 – Bob Miller, Dr. Covey and the Shingo Prize

Podcast #94 – Bob Miller, Dr. Covey and the Shingo Prize

Please upgrade your browser MP3 File |  AAC File (run time 24:13) Episode #94 of the LeanBlog Podcast is here and our guest is  Robert Miller, Executive Director of the  Shingo Prize for Operational Excellence. Bob was previously a guest for Podcast #59, talking about changes to the Shingo Prize criteria. Here, we are talking […]

@EricRies #LeanStartup Q&A Posted at Lean.org

@EricRies #LeanStartup Q&A Posted at Lean.org

If you are a fan of Eric Ries and the Lean Startups methodology, you might have seen and heard the webinar that Eric did for LEI a few months back. If you missed it, you can view the archive here. After some delays and technical glitches, we’ve posted six follow up Q&A’s with Eric as […]

Video Podcast #11 – Norman Bodek, “How to Do Kaizen” Part 1

Video #11 features  Norman Bodek talking about some of the ideas in his most recent book, How to do Kaizen: A new path to innovation – Empowering everyone to be a problem solver. Late in the podcast, Norman asks and answers an interesting question: what if an employee suggests “we should blow up the factory”?? […]

A First-Person Lean Leadership Story from John Toussaint, MD

A First-Person Lean Leadership Story from John Toussaint, MD

I’ve had the pleasure to work with Dr. John Toussaint, CEO of the ThedaCare Center for Healthcare Value, over the past year.  John’s no “ivory tower” guy, he speaks from his practical and hard-fought experience as the CEO and Lean transformation leader at ThedaCare, the health system in Wisconsin. John is also co-author of the […]