Comments on: Guest Post: “Do” Only Gets You Half the Way There, or…“No Pie for You!” http://www.leanblog.org/2010/06/guest-post-%e2%80%9cdo%e2%80%9d-only-gets-you-half-the-way-there-or%e2%80%a6%e2%80%9cno-pie-for-you%e2%80%9d/ Mark Graban's leanblog.org - Lean Healthcare, Lean Thinking, Lean Manufacturing, Toyota Production System Fri, 10 Feb 2012 10:01:31 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Mark R Hamel http://www.leanblog.org/2010/06/guest-post-%e2%80%9cdo%e2%80%9d-only-gets-you-half-the-way-there-or%e2%80%a6%e2%80%9cno-pie-for-you%e2%80%9d/#comment-10819 Mark R Hamel Fri, 18 Jun 2010 22:59:50 +0000 http://www.leanblog.org/?p=6777#comment-10819 Hi Matt, Thanks for the comment! I am purposefully very stingy about handing out slices and I know that I tick off a lot of folks...at least until they start understanding PDCA more deeply. The "ticking off" part really helps create some teachable moments for the owner(s) of the task as well as the other folks on the team who just think I'm being a capricious sort. I am convinced that the PDCA pie technique helps drive more sustainable and effective countermeasures. Most importantly, it helps develop more scientific thinkers and better follow-through. Best regards, Mark Hamel Hi Matt,

Thanks for the comment!

I am purposefully very stingy about handing out slices and I know that I tick off a lot of folks…at least until they start understanding PDCA more deeply. The “ticking off” part really helps create some teachable moments for the owner(s) of the task as well as the other folks on the team who just think I’m being a capricious sort.

I am convinced that the PDCA pie technique helps drive more sustainable and effective countermeasures. Most importantly, it helps develop more scientific thinkers and better follow-through.

Best regards,
Mark Hamel

Like or Dislike: Thumb up 0 Thumb down 0

]]> By: Careful There... http://www.leanblog.org/2010/06/guest-post-%e2%80%9cdo%e2%80%9d-only-gets-you-half-the-way-there-or%e2%80%a6%e2%80%9cno-pie-for-you%e2%80%9d/#comment-10778 Careful There... Fri, 18 Jun 2010 18:24:13 +0000 http://www.leanblog.org/?p=6777#comment-10778 ...no Nazis. How about "pie czar" instead? …no Nazis. How about “pie czar” instead?

Like or Dislike: Thumb up 0 Thumb down 0

]]> By: Brian Buck http://www.leanblog.org/2010/06/guest-post-%e2%80%9cdo%e2%80%9d-only-gets-you-half-the-way-there-or%e2%80%a6%e2%80%9cno-pie-for-you%e2%80%9d/#comment-10758 Brian Buck Fri, 18 Jun 2010 15:20:56 +0000 http://www.leanblog.org/?p=6777#comment-10758 "pie will not be served buffet style" - I love it. Outstanding post and a great reminder as a facilitator that we are teaching the FULL PDCA wheel and not just rewarding people for getting the DO part done in an event! “pie will not be served buffet style” – I love it. Outstanding post and a great reminder as a facilitator that we are teaching the FULL PDCA wheel and not just rewarding people for getting the DO part done in an event!

Like or Dislike: Thumb up 0 Thumb down 0

]]> By: Matt Wrye http://www.leanblog.org/2010/06/guest-post-%e2%80%9cdo%e2%80%9d-only-gets-you-half-the-way-there-or%e2%80%a6%e2%80%9cno-pie-for-you%e2%80%9d/#comment-10756 Matt Wrye Fri, 18 Jun 2010 14:27:21 +0000 http://www.leanblog.org/?p=6777#comment-10756 Mark, you bring a perspective of the pie that I have not thought of before. You are absolutely right. I have also completed the pie when the standardized work or action was completed and not when it was tested and adjusted. I like your perspective on the pie. The method you outlined would help to hammer home the PDCA method to the lowest level of problem solver. Has it helped sustain results in your experience? Do people get frustrated at first because they want the pie as quickly as possible? Mark, you bring a perspective of the pie that I have not thought of before. You are absolutely right. I have also completed the pie when the standardized work or action was completed and not when it was tested and adjusted. I like your perspective on the pie. The method you outlined would help to hammer home the PDCA method to the lowest level of problem solver.

Has it helped sustain results in your experience? Do people get frustrated at first because they want the pie as quickly as possible?

Like or Dislike: Thumb up 0 Thumb down 0

]]>