Comments on: Read this Book – But Don’t Copy ThedaCare http://www.leanblog.org/2010/04/read-this-book-but-dont-copy-thedacare/ Mark Graban's leanblog.org - Lean Healthcare, Lean Thinking, Lean Manufacturing, Toyota Production System Thu, 09 Feb 2012 22:59:58 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Martin D. Merry, MD, CM http://www.leanblog.org/2010/04/read-this-book-but-dont-copy-thedacare/#comment-14285 Martin D. Merry, MD, CM Mon, 29 Nov 2010 19:43:42 +0000 http://www.leanblog.org/?p=6218#comment-14285 If you'd like a draft of a book review that I've written on Dr. Toussaint's book, let me know. If you’d like a draft of a book review that I’ve written on Dr. Toussaint’s book, let me know.

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]]> By: A Favorite Client: “The Synthesizer” — Lean Blog http://www.leanblog.org/2010/04/read-this-book-but-dont-copy-thedacare/#comment-13217 A Favorite Client: “The Synthesizer” — Lean Blog Wed, 06 Oct 2010 09:02:56 +0000 http://www.leanblog.org/?p=6218#comment-13217 [...] many times on this blog – go and learn from others, but don’t copy. I’ve even said this loudly about ThedaCare as much as I admire them (and they [...] [...] many times on this blog – go and learn from others, but don’t copy. I’ve even said this loudly about ThedaCare as much as I admire them (and they [...]

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]]> By: Il meglio della blogosfera lean #36 — Encob Blog http://www.leanblog.org/2010/04/read-this-book-but-dont-copy-thedacare/#comment-9686 Il meglio della blogosfera lean #36 — Encob Blog Sat, 01 May 2010 06:33:29 +0000 http://www.leanblog.org/?p=6218#comment-9686 [...] Read this Book – But Don’t Copy ThedaCare dal Lean Blog di Mark Graban: On The Mend libro sulla sanità di dr. John Toussaint di ThedaCare e l’avvertimento di non copiare gli strumenti ma di costruire sistemi per le vostre esigenze imparando dagli altri i principi… (traduzione automatica) [...] [...] Read this Book – But Don’t Copy ThedaCare dal Lean Blog di Mark Graban: On The Mend libro sulla sanità di dr. John Toussaint di ThedaCare e l’avvertimento di non copiare gli strumenti ma di costruire sistemi per le vostre esigenze imparando dagli altri i principi… (traduzione automatica) [...]

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]]> By: Andrew Bishop http://www.leanblog.org/2010/04/read-this-book-but-dont-copy-thedacare/#comment-9636 Andrew Bishop Tue, 27 Apr 2010 23:37:08 +0000 http://www.leanblog.org/?p=6218#comment-9636 If we copy, it is usually someone at the top or an engineer somewhere who has discovered and delivered a solution. It is a kind of command and control model dependent on compliance. It is difficult to sustain in practice and, more important perhaps, it doesn't prepare the organization for the next challenge or the problems YOU may have that ThedaCare did NOT have. On the other hand, if we, as an organization, learn to see our work through new eyes and to improve, the change belongs to everyone. Taking inspiration from ThedaCare (or Toyota, or the pizza shop on the corner), learning a new way to manage and solve problems, learning principles that apply anywhere, allows for change that will belong to everyone and prepares us for the next challenge. There will be one! Learning and creating as an organization doesn't get us perfect solutions on the first pass but I've come to understand that the imperfect solution that belongs to the people who do the work is the best possible outcome. If we copy, it is usually someone at the top or an engineer somewhere who has discovered and delivered a solution. It is a kind of command and control model dependent on compliance. It is difficult to sustain in practice and, more important perhaps, it doesn’t prepare the organization for the next challenge or the problems YOU may have that ThedaCare did NOT have.

On the other hand, if we, as an organization, learn to see our work through new eyes and to improve, the change belongs to everyone. Taking inspiration from ThedaCare (or Toyota, or the pizza shop on the corner), learning a new way to manage and solve problems, learning principles that apply anywhere, allows for change that will belong to everyone and prepares us for the next challenge. There will be one!

Learning and creating as an organization doesn’t get us perfect solutions on the first pass but I’ve come to understand that the imperfect solution that belongs to the people who do the work is the best possible outcome.

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