LeanBlog Podcast #86 – David Sundahl, PhD, “Adaptive Design” and Lean in Healthcare

sundahlEpisode #86 is a conversation with David Lawrence Sundahl, PhD, Managing Director of Rule 4 Consulting. They are a firm that works with healthcare providers to drive improvements using Lean and what they call “Adaptive Design” methodologies. Sundahl was a contemporary of Steven Spear at the Harvard Business School and also worked with Dr. John Kenagy, author of the book Designed to Adapt: Leading Healthcare in Challenging Times.

Click to play:

MP3 File

 

For earlier episodes, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple iTunes.

You can use the player (use the VCR-type controls) at the top of the post to listen to a “streaming” version of the podcast (or click here for the streaming audio and RSS subscription). The streaming link is faster for one-time listening (hardly any delay to start listening). Or you can use the download link to put it on your iPod or other MP3 player.

If you have feedback on the podcast, or any questions for me or my guests, you can email me at [email protected] or you can call and leave a voicemail by calling the “Lean Line” at (817) 776-LEAN (817-776-5326) or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.


Thanks for reading! I’d love to hear your thoughts. Please scroll down to post a comment. Click here to receive posts via email.


Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.

Related Posts Plugin for WordPress, Blogger...
Please consider leaving a comment or sharing this post via social media.

Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an eBook titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

2 Comments on "LeanBlog Podcast #86 – David Sundahl, PhD, “Adaptive Design” and Lean in Healthcare"

Trackback | Comments RSS Feed

  1. Andrew Bishop
    Twitter:
    says:

    Interesting gig and an important contribution. An understanding of the rules and capabilities that Spear teased out in his study of Toyota and other organizations gives a real boost to learning and teaching lean, and the rule of improvement is no exception. I have a beef with Rule 4 the way it appears in the HBR and on this podcast, though. I was really uncomfortable presenting Rule 4 to frontline employees until I changed the language from “at the lowest possible level of the organization” to “as close as possible to the front line”.

    We put some effort into drawing inverted pyramids to show leaders working for and supporting the next level of the organization and we talk about servant leadership. I think the language of our core lessons (among which I count the rules and capabilities) should reflect that understanding. Maybe it’s just “lean political correctness” gone mad, but I bend over backwards to avoid the language of traditional hierarchy. I’m not “over” anybody. I support the functional managers in the next layer closer to the front line.

    I use the four rules (and the four capabilities) in teaching all the time, hanging them on the wall in large fonts on 11 x 17 paper as points of reference, but until we made this change it didn’t feel quite right.

Post a Comment

CommentLuv badge