Today, I’ll simply point you to a blog post by Mitch Ditkoff called “Top 100 Lamest Excuses for Not Innovating.” Many, if not all of these could apply to not improving a process, not embracing Lean, not doing “kaizen” each day.
The Top 3 certainly apply:
1. I don’t have the time.
2. I can’t get the funding.
3. My boss will never go for it.
“I don’t have the time” seems to be the main reason, or excuse, given in healthcare. Staff and managers know there is waste and processes are broken, but they can’t break the cycle of being too busy to improve… so things get worse. As with many of these excuses, you can ask about and look for the root cause of the excuse. How do you free up time? Find a way…
“I can’t get the funding” is ironic, since Lean shouldn’t require a lot of spending… or if you do hire a consultant, the ROI should be pretty immediate if you’ve picked the right problem.
Ditkoff uses a tactic I’ve used with teams — instead of saying why you can’t do something, be focused on how you CAN make it happen. There’s usually a way if you have a positive can-do attitude. What other items from Ditkoff’s list are most relevant to the problems you’re facing?
About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as the new Executive Guide to Healthcare Kaizen. Mark is also the VP of Innovation and Improvement Services for KaiNexus.