Today, I’m sharing a few links featuring the thoughts of John Toussaint, M.D., the CEO Emeritus of the ThedaCare health system in Wisconsin and current CEO of the ThedaCare Center for Healthcare Value. John is a partner with the Lean Enterprise Institute in our Healthcare Value Leaders Network.
In the past two weeks, John has written blog posts on the theme of organizational transformation.
In the first post, John talks about how executives can move beyond vague, fuzzy statements of mission and purpose, turning instead to something more specific and more meaningful.
Next, John discusses ThedaCare’s iterations at defining True North measures, admitting they didn’t have it right the first time around.
Interview with John
- Long- and Short-term ROI
- Getting Started
- What Lean Means to Me
- Culture Change
- Course Corrections and Sustainability
If you appreciate what John has to say, you might be interested in the two-part video training event that we are producing, featuring John and other leaders from ThedaCare, about Strategy Deployment (a.k.a. “hoshin kanri”).
If you have comments, you can leave them on John’s blog or on the individual pages of the LeanROI.com site. Or, if it’s a really general comment about everything, you can leave it here, if you like.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.