Comments on: Matthew May’s Encounter with Tiger & Goals of Perfection http://www.leanblog.org/2009/12/matthew-mays-encounter-with-tiger-goals-of-perfection/ Mark Graban's leanblog.org - Lean Healthcare, Lean Thinking, Lean Manufacturing, Toyota Production System Fri, 10 Feb 2012 10:01:31 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Dean Bliss http://www.leanblog.org/2009/12/matthew-mays-encounter-with-tiger-goals-of-perfection/#comment-5861 Dean Bliss Tue, 08 Dec 2009 16:35:37 +0000 http://templean5.wordpress.com/2009/12/08/matthew-mays-encounter-with-tiger-goals-of-perfection#comment-5861 I love the "perfect golf score 18" comment - perfection on every hole. It's a great analogy that we can use for the pursuit of perfection (after the Tiger story calms down, of course). I love the "perfect golf score 18" comment – perfection on every hole. It's a great analogy that we can use for the pursuit of perfection (after the Tiger story calms down, of course).

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]]> By: Anonymous http://www.leanblog.org/2009/12/matthew-mays-encounter-with-tiger-goals-of-perfection/#comment-5860 Anonymous Tue, 08 Dec 2009 16:27:05 +0000 http://templean5.wordpress.com/2009/12/08/matthew-mays-encounter-with-tiger-goals-of-perfection#comment-5860 Benchmarking can be a trap but it can also be a means of dramatic rapid improvement and learning can also take place if done properly. What I mean by that is if there is a process focus to the improvement real learning can take place and be a launch pad to begin to pursue perfection. In my estimation more patients would benefit from following BIDMC's central line approach (yes, a type of benchmarking) than fumbling with pursuit of perfection using a lean approach because many hospitals can do the former and very very few are prepared to do the latter. Benchmarking can be a trap but it can also be a means of dramatic rapid improvement and learning can also take place if done properly. What I mean by that is if there is a process focus to the improvement real learning can take place and be a launch pad to begin to pursue perfection. In my estimation more patients would benefit from following BIDMC's central line approach (yes, a type of benchmarking) than fumbling with pursuit of perfection using a lean approach because many hospitals can do the former and very very few are prepared to do the latter.

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