Ah, travel delays. Late night getting back from Orlando, so I will type up notes over the weekend from Wednesday’s talks at the Institute for Healthcare Improvement Forum.
- Lean journey at Long Beach Memorial Hospital (listen to my previous Podcast with their COO, Tamra Kaplan)
- Thoughts from Paul Levy on social media, leadership, and quality improvement
- Thoughts from a leading healthcare economist
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.