Comments on: "McDreamy" Fights the Blame Game on "Grey’s Anatomy" http://www.leanblog.org/2009/10/mcdreamy-fights-blame-game-on-greys/ Mark Graban's leanblog.org - Lean Healthcare, Lean Thinking, Lean Manufacturing, Toyota Production System Thu, 09 Feb 2012 22:59:58 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Yet Again – A Patient Harmed as Hospital Lab Mixes Up Specimens — Lean Blog http://www.leanblog.org/2009/10/mcdreamy-fights-blame-game-on-greys/#comment-22984 Yet Again – A Patient Harmed as Hospital Lab Mixes Up Specimens — Lean Blog Thu, 28 Jul 2011 13:13:27 +0000 http://leanblog.bigbigdesign.net/2009/10/mcdreamy-fights-the-blame-game-on-greys-anatomy/#comment-22984 [...] was blamed — an individual was fired… does that really fix the process? As McDreamy asked recently on Grey’s Anatomy, who is responsible for the system? [...] [...] was blamed — an individual was fired… does that really fix the process? As McDreamy asked recently on Grey’s Anatomy, who is responsible for the system? [...]

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]]> By: Checklists Promoted and Debated on “Grey’s Anatomy” — Lean Blog http://www.leanblog.org/2009/10/mcdreamy-fights-blame-game-on-greys/#comment-20653 Checklists Promoted and Debated on “Grey’s Anatomy” — Lean Blog Tue, 17 May 2011 09:02:25 +0000 http://leanblog.bigbigdesign.net/2009/10/mcdreamy-fights-the-blame-game-on-greys-anatomy/#comment-20653 [...] It’s my second post about the TV show Grey’s Anatomy, the first being “McDreamy” Fights the Blame Game on “Grey’s Anatomy.” Each post makes it less believable that I don’t watch the show religiously. Thanks go [...] [...] It’s my second post about the TV show Grey’s Anatomy, the first being “McDreamy” Fights the Blame Game on “Grey’s Anatomy.” Each post makes it less believable that I don’t watch the show religiously. Thanks go [...]

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]]> By: Brian Buck http://www.leanblog.org/2009/10/mcdreamy-fights-blame-game-on-greys/#comment-5671 Brian Buck Mon, 26 Oct 2009 14:58:47 +0000 http://leanblog.bigbigdesign.net/2009/10/mcdreamy-fights-the-blame-game-on-greys-anatomy/#comment-5671 Outstanding Mark.<br /><br />This made me think how important the principle of direct observation is. If those who were looking to blame a person went and actually saw the chaotic system, hopefully they would change their tune. Maybe the chaos would have died down by the time they arrived, but talking with the people involved could have helped before blame was placed. It looks like nobody spoke with McDreamy until AFTER the blame was done.<br /><br />We never want to blame a person but it is even worse if you blame from a conference room far away in space and time from where the problem happened. Outstanding Mark.

This made me think how important the principle of direct observation is. If those who were looking to blame a person went and actually saw the chaotic system, hopefully they would change their tune. Maybe the chaos would have died down by the time they arrived, but talking with the people involved could have helped before blame was placed. It looks like nobody spoke with McDreamy until AFTER the blame was done.

We never want to blame a person but it is even worse if you blame from a conference room far away in space and time from where the problem happened.

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