Comments on: Quality and Cost Always Go Together with Lean Thinking http://www.leanblog.org/2009/08/quality-and-cost-always-go-together/ Mark Graban's leanblog.org - Lean Healthcare, Lean Thinking, Lean Manufacturing, Toyota Production System Thu, 09 Feb 2012 22:59:58 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Jason M http://www.leanblog.org/2009/08/quality-and-cost-always-go-together/#comment-5426 Jason M Thu, 27 Aug 2009 15:32:07 +0000 http://leanblog.bigbigdesign.net/2009/08/quality-and-cost-always-go-together-with-lean-thinking/#comment-5426 In distribution centers the typical method for increasing customer order accuracy is to hire more "auditors" to check orders before they're loaded onto the truck. Through lean methods (standardized work, poka-yoke) we can increase order accuracy the first time (i.e., when the employee picks the order), thus eliminating the cost of auditors as well as monetary penalities we may incur from the customers for shipping inaccurate orders. In distribution centers the typical method for increasing customer order accuracy is to hire more "auditors" to check orders before they're loaded onto the truck. Through lean methods (standardized work, poka-yoke) we can increase order accuracy the first time (i.e., when the employee picks the order), thus eliminating the cost of auditors as well as monetary penalities we may incur from the customers for shipping inaccurate orders.

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]]> By: Michael Balle http://www.leanblog.org/2009/08/quality-and-cost-always-go-together/#comment-5425 Michael Balle Thu, 27 Aug 2009 12:16:32 +0000 http://leanblog.bigbigdesign.net/2009/08/quality-and-cost-always-go-together-with-lean-thinking/#comment-5425 Point in case, in plastic injection, a midsize plant (18 presses from 300 tons to 900 tons) in a 40 week period, managed to reduce its rejects from 2.7 % down to 0,5%, which, in terms of Cost Of Non Quality, is a reduction from 2.2 percent of sales down to 0.4 percent - from doing very, very basic Jidoka. Point in case, in plastic injection, a midsize plant (18 presses from 300 tons to 900 tons) in a 40 week period, managed to reduce its rejects from 2.7 % down to 0,5%, which, in terms of Cost Of Non Quality, is a reduction from 2.2 percent of sales down to 0.4 percent – from doing very, very basic Jidoka.

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