Process updated 8/12/09 based on feedback (see comments), changes in italics.
Here is an open source experiment… I have started this custom Google Map that lists hospitals and healthcare organizations that are using Lean to at least some extent. You can access the map below or via the URL www.leanmaps.com.
- News article
- Case study
- Journal mention
View Healthcare Organizations with Lean Efforts in a larger map
- Make sure you have a Google account and that you are signed in
- Click above to view it in a larger map (Google Maps view) or go to www.leanmaps.com
- Search for an organization name and city in the search box up top
- Click on the organization in the search results
- Click “Save to My Maps”
- Select “Healthcare Organizations…” and click Save
- Enter a URL of a case study in the box that appears above the blue pin OR enter a short description of the hospital’s lean journey
- Click “OK”
- I will likely remove blue pins that do not have any URL or description if I cannot find a reference online through google.
If the standardized work doesn’t work for you, as not the creator of the map, please comment on this post. I made it an open and editable map, I believe.
Here is a YouTube video that demonstrates how to add an organization.
Let’s see how this experiment works. Maybe this can be the best single reference of all hospitals that have used or are using Lean in the U.S. and around the world. If you add something to the map, please add a comment here so I know.
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About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology, focused on improving quality and patient safety, improving access, reducing costs, and fully engaging healthcare professionals. He is also the Chief Improvement Officer for KaiNexus.
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{ 13 comments… read them below or add one }
Could you define "proven" more please? Having a published reference seems like a high standard.
Thanks
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Good question "proven" means just any reference (even a local paper story). That's the only way to screen out people just throwing hospitals on there.
It's not a perfect filter, but one I wanted to try. We could always do a second map for "undocumented" Lean cases. What do you think?
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I have a good friend that worked for Ford implementing lean, who is now working for Cleveland Clinic, implementing lean.
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I'm going to modify standardized work — either a URL/link to a news story or a short description of the hospital's lean journey would be OK, even if it's not independently verifiable. I'll likely remove blue pins that don't have any description at all (if I can't find anything through a google search).
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I just added St. Clair Hospital in the Pittsburgh area which started a hospital-wide Toyota/Lean transformation in April 2008.
The press we've received has been for our new Emergency Dept (we didn't want to put broken processes into a new facility, so we've drastically reduced wait times and improved patient satisfaction). But we've also done intensive training (100% of all senior mgmt, directors and managers have had at least 8 hours of Toyota training, as well as about 20% of the total employee population) and are using Toyota methods to work on noise reduction, the discharge process, our room reservation process, our IV Pump request system, and a new grassroots green initiative at the hospital.
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Mark,
We; Spencer Hospital have a success story on the Iowa Healthcare Colaborative (IHC) website under the lean tab. http://www.ihconline.org/toolkits/leaninhealthcare.cfm
We have been on the lean journey since Oct 2006.
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Added Barnes-Jewish Hospital (I think). We officially began Lean in April 2006, but lean work is growing exponentially lately.
One example:
http://wcqi.asq.org/team-competition/2009-teams/barnes-jewish-hospital.html
Another:
http://www.tableausoftware.com/blog/visual-analysis-barnes-jewish-hospital
Another:
http://www.hfma.org/leadership/Moms-Babies.html
or
http://news.barnesjewish.org/pr/bjh/hecke-discharge-process.aspx
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It´s interesting to see it in a map…
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I added Winona Health in Winona, MN. I can't say we're a proven case, as we've just recently (last 12 months) begun our journey. For us it's an organizational priority.
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What's labeled in Minnesota as "Nicollet Hospital" is actually Park Nicollet Methodist Hospital. I could follow the instructions to add a location, but didn't know how to edit the facility name. Thanks.
Jodi Roehm
Lead Kaizen Specialist
Park Nicollet Health Services
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Jodi – please email me — mgraban (at) yahoo.com and I'll work on getting that fixed.
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Mark, I love the map and am intersted in using something like it to track projects that we have worked on in our hospital system. The idea would be to use a map of our campus and put pins in where we've completed projects. Are you aware of any application (I'm not sure that Google Maps has a map of our complex) or of what others may be doing to track the same type of "documented" improvements by location within a large complex?
Thanks,
Tim
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Tim – I don't know what to suggest other than playing around with Google Maps. You can place pins by address or even manually, I think.
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