Mark Interviewed on "Quality Conversations"

Reminder: I am teaching a two-day introductory workshop called “Key Concepts of Lean in Healthcare.” If you have considered or investigated this workshop, but have not registered, I am interested in your feedback if you would click here for a one-question survey.

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Thanks to Steve Wilson (on twitter as @wilsonstevenc) for hosting me on his Quality Conversations live internet radio show and podcast. I apologize for the radio silence at the beginning of the show… a communication glitch on my part about what number to reach me at, my fault.

Bear with the silence for what is an hour-long show (if you can stand me that long!) that’s mostly about lean in healthcare, but we touch on Starbucks, how “lean is lean,” and how lean ties into the Institute of Medicine goals for healthcare quality.

His next guest is Matthew May, our good friend, and podcast guest on my own series. He is on August 24 at 11:30 AM if you want to listen live.

About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology, focused on improving quality and patient safety, improving access, reducing costs, and fully engaging healthcare professionals. He is also the Chief Improvement Officer for KaiNexus.