LeanBlog Podcast #73 – Doug Burgess, Xerox
We talk about the Lean Six Sigma approach at Xerox, how they’ve used it internally and how they have used it to help customers improve processes and eliminate waste. The Xerox corporate LSS website is here and you can download their brochure here.
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Some additional customer-facing case examples they shared:
- Foote Health System video case study
- Independence Blue Cross case study PDF
- Baptist St. Anthony’s case study PDF
- Press release highlighting Baptist and Foote
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