Video Interview with Quality Digest Magazine

I was interviewed recently by Quality Digest about my book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction (first edition).

The video appears on their webpage, www.qualitydigest.com or you can click here to play it on their website.

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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