Sponsored Post: Customer Loyalty White Paper

3
1

Improve Business Performance and Customer Loyalty in 5 Steps, Free Infor White Paper

I'll be back tomorrow with a regular blog post. I've been swamped this week starting a new hospital project. For now, please check out this and other sponsored (free) white papers through TradePub.com.

Improve Business Performance and Customer Loyalty in 5 Steps

Learn how to adopt and rethink your key business metrics, focus on continual innovation and improve quality and delivery performance.

Rather than trying to compete strictly by reducing costs, manufacturers must stay close to their customers, understanding and exploiting the unique value they have to offer in their marketplace. As SMB manufacturers get more sophisticated and fight back, they can take charge of their market by considering 5 steps to improving business performance and sustaining customer loyalty:

  • Continuous measurement and improvement
  • Product innovation and quality
  • Delivery speed and agility
  • Lean and “green”
  • Proactive alert and exception management

Read this white paper to get the details behind each of the 5 steps. They are presented with a brief discussion and examples of its impact.

Subscribe via RSS | Lean Blog Main Page | Podcast | Twitter @MarkGraban

Please check out my main blog page at www.leanblog.org

The RSS feed content you are reading is copyrighted by the author, Mark Graban.

, , , on the author's copyright.


What do you think? Please scroll down (or click) to post a comment. Or please share the post with your thoughts on LinkedIn – and follow me or connect with me there.

Did you like this post? Make sure you don't miss a post or podcast — Subscribe to get notified about posts via email daily or weekly.


Check out my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation:

Get New Posts Sent To You

Select list(s):
Previous article5S for Crash Carts
Next articleThe Death of the Jobs Bank
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

1 COMMENT

LEAVE A REPLY

Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.