"Overproduction" of Snail Mail
Snail mail is definitely not a "level loaded" process during the year, this is a peak time.
You can tell that by the overstuffed USPS box I attempted to use yesterday (to mail something for work, not nearly-belated Christmas cards. I guess it's not practical to size your mailbox for the peak day. Emptying the box twice a day would be an operational option, but the Postal Service doesn't have the financial means to do so right now?
Happy Holidays!
Subscribe via RSS | Lean Blog Main Page | Podcast | Message Board
by Mark Graban - Permalink
2
comments
Links 
2 Comments:
My local post office has a double-wide drop box in the parking lot. I have seen it overstuffed on numerous occasions, not only during the Christmas season.
I believe it is emptied only 2 (or perhaps 3) times a day, even though it is right at the post office. At times, I have been trusting - if the mail piece isn't too important - and just added it to the overflow (there are huge penalties if someone chooses to tamper with the U.S. mail). I know, I should have been less lazy and walked inside.
But if they were more customer focused, they would get a bigger box or empty it more often.
This was not at a post office, I should add... a shopping center parking lot. It's harder and harder to find these blue drop boxes anymore.
Post a Comment
Links to this post:
Create a Link
<< Home