By November 11, 2008 0 Comments Read More →

Two Events This Week – Presenting and Attending

I wanted to remind you about an online event I’m presenting for Thursday afternoon and tell you about a new event (local to Dallas) that I’m attending Thursday night.

THE DARK REPORT presents: How To Find And Eliminate All The Waste In Your Laboratory: Audio Conference November 13, 2008

I’m presenting at this audio conference (which comes with slides in advance — not a “webcast”). This session is probably of interest mainly to hospital laboratory/pathology folks. My session is at 1 PM EST, until 2:30.

Next is the session I’m attending Thursday night (against, this is local Dallas TX):

“Why Hospitals Should Fly: The Ultimate Flight Plan to Patient Safety and Quality Care”

If you scroll down, you’ll see the talk by John Nance, a former airline pilot and a current aviation safety expert. I’ve seen him speak before at a hospital and he’s excellent. He makes a compelling case for why (and how) healthcare can adopt some of the systems and cultural improvements that have helped make commercial aviation so safe (especially compared to healthcare).

From the emailed talk description:

Predicting and preparing for the public attitudes that will shape American Healthcare in the next decade is no casual pastime for healthcare executives. It will be, in fact, coequally important with the basic task of keeping enough positive cash flow to keep the doors of any healthcare institution open. Getting these predictions right may be the very key to keeping the doors open, especially since the political rhetoric of this election year and beyond is poised to fan the embers of public discontent into a bonfire – especially in regard to cost and value for value received. Waiting to take action until the mob approaches with lit torches is a very bad idea, and while it may not seem so, one of the areas of greatest explosive discontent is the historic failure of American Healthcare to change what has been a terribly high-risk enterprise into a high-reliability status. The public reaction to incidents such as the Heplock-Heparin mixup at Cedars-Sinai and the Dennis Quaid twins should provide a very large cautionary wakeup call. Rather than a business-as-usual report on the latest trends, this presentation is a wakeup call that can provide material to help executives step back from the business-oriented routine and discover the challenges and hazards of dealing with patient safety and service quality as they truly exist.

It should be an interesting event. I hope I’ll see one of my blog readers there, as I think this will be of interest to people regardless of your industry (there are lessons that could maybe be applied to factories, too).

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an eBook titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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