Jon Miller, the host of the Gemba Pantarei Blog, is kind enough to be doing a Q&A with me about Lean in healthcare and my book.
Please take a look and visit the rest of site. If you have any response or follow up on the Q&A, let’s have the discussion on his site.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.