Justice served up Jacksonville–style is all lean

I’m going to record a podcast episode with retired Lt. Randy Russell, of the Jacksonville Sheriff’s Office. Russell was deeply involved in their efforts to adopt Lean principles in law enforcement. We had a quick chat today and I think it’s going to make for a fascinating episode.

If you have any questions, email me using the link in the left column or post it as a comment here.

From the article linked to above, Sheriff John Rutherford led the way:

Several local business people encouraged him to consider application of lean principles, and it wasn’t long before he proclaimed lean to be “a perfect fit” for his agency. “As leader, my responsibility is to build an organization where people want to achieve by providing jobs worth doing, removing obstacles and rewarding them for successes—that’s lean.”

Check out the article for more details and I know the podcast interview will uncover more details. This story isn’t about the superficial use of Lean methods. This is about using Lean in very impactful ways – ways that improve the quality of policing for Jacksonville, practices that could be applied for the benefit of citizens worldwide.

About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology, focused on improving quality and patient safety, improving access, reducing costs, and fully engaging healthcare professionals. He is also the Chief Improvement Officer for KaiNexus.

Tagged as: Government