A Mention of Dr. Deming in a UK Editorial
I don’t think the columnist is literally suggesting hanging CEO’s… but his point is a good one, that the “carrot & stick” management philosophy is all carrot, no stick.
Heller makes a tie in to the Deming philosophy at the end of his piece, valid comments from Dr. Deming (of course), but I didn’t quite get the connection to the rest of the commentary:
That great teacher W Edwards Deming made managers play competitive games to prove that achievement is largely random and that in any team, somebody inevitably comes bottom. Belabouring that unfortunate loser does nothing for overall performance. Treating people as individuals and helping them to succeed and improve is the true answer. Top managers who don’t know or practise that truth don’t deserve employment, let alone incentives.
Help me out… what are your comments on this? I don’t think Dr. Deming would have advocated NOT holding top executives accountable. The failure of many of these CEOs is far from random — it was based on badly failed business models and greed, for the most part.