Lean Hospitals Book Update – Aug 12

Amazon Online Reader : Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction

I know this has been frustrating for people, but here’s the best I know. Some of you have gotten your copies, but my book is current out of stock on the Productivity Press website. Amazon.com’s page is frustrating, as it keeps fluctuating between things like “available in 5 to 7 days” or “available August 17.” I don’t have any visibility into the supply chain there… it’s a mystery to me. I did get one report of a book copy shipping from amazon, but the “test” copy I ordered on July 21 has not shipped yet.

The book has been very popular, which is gratifying… but makes the unavailability more frustrating. I’ll have to ask for people to be patient. I’ll share the “next shipping date” when I hear from the publisher. The book has gotten into the “Top 20” in the amazon.com healthcare administration category, which is exciting.

In the mean time, use the link at the top of this post to search the book for words and phrases. I think you can also read the full first chapter on the page, and see the table of contents, and other sections. Or you can register to download the chapter here.

I’m still putting together a plan for autographed copies, for those who have asked. I’ll do a deal where proceeds will go 100% (above my cost) to a charity, I’m currently thinking the Quaid Foundation for patient safety or a similar organization that focuses on health care processes and systems.

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Again, sorry for the delays.

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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7 Comments

  1. Dean Bliss says

    I’m one of the lucky ones who has a copy in hand, and, folks, it’s great. Mark did an outstanding job. This one’s going to be a must for Lean healthcare bookshelves.

  2. Todd says

    Mark, regardless of the shipping woes congratulations on the success of the book!

  3. Anonymous says

    Just an update for everyone. I just called Productivity Press and they said it would be up to 4-6 weeks before they shipped my copy. Maybe they should read some of the books they are printing… I hope everyone else has better luck than me.

  4. Mark Graban says

    I think you got a stock answer from the rep. I’m pretty certain it won’t take that long and I’ll post it here when the publisher has a more certain date for when the book will resume shipping.

  5. Mark Graban says

    A friend of mine ordered from Amazon and got his within 3 days. Maybe it depends on where you live and which warehouse yours is shipped from?

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