OK, this is turning into a highly promotional week for my book, hope that’s OK with everyone.
Here is another podcast interview, this time conducted by Ken Rayment. I’ve been interviewed by Ken before, and I also did a guest commentary about Lean healthcare last year. There are links to both of those here, on my book’s webpage.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.