Comments on: Joint Commission to Investigate Use of Lean & Six Sigma http://www.leanblog.org/2008/07/joint-commission-to-investigate-use-of/ Mark Graban's leanblog.org - Lean Healthcare, Lean Thinking, Lean Manufacturing, Toyota Production System Thu, 09 Feb 2012 22:59:58 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Scott Hodson http://www.leanblog.org/2008/07/joint-commission-to-investigate-use-of/#comment-3841 Scott Hodson Thu, 31 Jul 2008 21:45:00 +0000 http://leanblog.bigbigdesign.net/2008/07/joint-commission-to-investigate-use-of-lean-six-sigma/#comment-3841 I think it is unlikely that the Joint Commission will disparage Lean or Six Sigma methodologies. They have been proven to be effective time and again. I think it is unlikely that the Joint Commission will disparage Lean or Six Sigma methodologies. They have been proven to be effective time and again.

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]]> By: Anonymous http://www.leanblog.org/2008/07/joint-commission-to-investigate-use-of/#comment-3832 Anonymous Tue, 29 Jul 2008 18:37:00 +0000 http://leanblog.bigbigdesign.net/2008/07/joint-commission-to-investigate-use-of-lean-six-sigma/#comment-3832 I hope this will be a good thing. Currently Joint Commission gives you not only the goals but also a process to implement. Because the solution was not developed internally, there is no buy in from the staff and no learning from development. Also they provide little leeway for developing a better process. For instance, surgical “time outs”. If a better process is developed for ensuring correct patient, side, and procedure; they would still expect the “time out” to be done. <br/><br/>Joint Commission plays a great role in encouraging a higher level of care. I hope their adoption of lean and six sigma ideas will encourage others throughout healthcare recognize the value in a systematic approach to improvement. I hope this will be a good thing. Currently Joint Commission gives you not only the goals but also a process to implement. Because the solution was not developed internally, there is no buy in from the staff and no learning from development. Also they provide little leeway for developing a better process. For instance, surgical “time outs”. If a better process is developed for ensuring correct patient, side, and procedure; they would still expect the “time out” to be done.

Joint Commission plays a great role in encouraging a higher level of care. I hope their adoption of lean and six sigma ideas will encourage others throughout healthcare recognize the value in a systematic approach to improvement.

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]]> By: Dean Bliss http://www.leanblog.org/2008/07/joint-commission-to-investigate-use-of/#comment-3828 Dean Bliss Tue, 29 Jul 2008 13:24:00 +0000 http://leanblog.bigbigdesign.net/2008/07/joint-commission-to-investigate-use-of-lean-six-sigma/#comment-3828 On the surface, it looks like it could be a blessing and a curse. The blessing: having JCAHO recognize and legitimize our improvement techniques. The curse: getting "help" on a possible regulatory manner. My hope is that as JCAHO "studies" continuous improvement, they engage those who have been successful and gain some unerstanding that Lean and Six Sigma are not "cookie-cutter" programs that can be mandated and implemented in a dictated way. And that the results are what matter, not which tools and techniques are being used. My hope is that the "blessing" outweighs the "curse" and that the involvement of JCAHO results in positive change. On the surface, it looks like it could be a blessing and a curse. The blessing: having JCAHO recognize and legitimize our improvement techniques. The curse: getting “help” on a possible regulatory manner. My hope is that as JCAHO “studies” continuous improvement, they engage those who have been successful and gain some unerstanding that Lean and Six Sigma are not “cookie-cutter” programs that can be mandated and implemented in a dictated way. And that the results are what matter, not which tools and techniques are being used. My hope is that the “blessing” outweighs the “curse” and that the involvement of JCAHO results in positive change.

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