This is LeanBlog Podcast episode #42 with Dr.C. Martin Hinckley, of the firm Assured Quality. He is the author of the book Make No Mistake!: An Outcome-Based Approach to Mistake-Proofing, available through Productivity Press. We’ll talk about his book and approaches for teaching people how to develop mistake proofing in processes.
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LeanBlog Podcast #42 Key Points & Links
- Some mistake proofing examples from Dr. Hinckley’s site
- Upcoming webinar on mistake proofing on May 15 (via http://www.visualworkplace.com/)
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