In “The Office” season finale, there was a funny bit where the employee Creed, is asked by the new HR manager what he does there. The response is pretty funny, as he tries to remember exactly…. “I should have written it down” and he tries to remember…. “something that starts with Qual.”
Creed was listed as “Quality Assurance” on an org chart earlier this season. The character has his own blog, which itself is an offshoot of a joke from an earlier season where Jim set up a Word document that he said was a blog, with a nonsensical web address.
You can watch the whole episode at www.hulu.com.
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About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology, focused on improving quality and patient safety, improving access, reducing costs, and fully engaging healthcare professionals. He is also the Chief Improvement Officer for KaiNexus.



















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