Funny Clip from “The Office”

In “The Office” season finale, there was a funny bit where the employee Creed, is asked by the new HR manager what he does there. The response is pretty funny, as he tries to remember exactly…. “I should have written it down” and he tries to remember…. “something that starts with Qual.”

Creed was listed as “Quality Assurance” on an org chart earlier this season. The character has his own blog, which itself is an offshoot of a joke from an earlier season where Jim set up a Word document that he said was a blog, with a nonsensical web address.

You can watch the whole episode at

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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