Courtesy of the folks at the Training Within Industry Summit (being held May 6-7 in Orland, FL). My schedule will prevent me from attending or I would go… TWI is very applicable, even in hospitals!!
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.