A sampling of unsolicited quotes from readers:
“I read your blog on a periodic basis, and enjoy your insights.”
“I wanted to thank you for indirectly making a meeting with Dr. Gwendolyn Galsworth possible. I recently listened to your interview with Dr. Galsworth and became excited about the idea implementing these visual methods into our workplace. I also have to say I enjoy all of your interviews and look forward to future ones.”
– VP of Manufacturing (New York)
“Just a comment on the podcasts, really great information and I find it very useful, I spend a lot of time traveling from home In the UK (Wales) to and from in my current employment so lots of time to listen.”
– Lean Champion (Europe)
“I particularly like the hands-on and real life scenarios. They help to sell the ideas to the folks on the production floor. I look forward to seeing any video clips or articles that companies in different states of improvement. The one post showing the Boeing 737 in production is very valuable and I’ve shown it to our entire production workforce. I’m an avid reader and enjoy all the links to other blogs for insightful reading and learning.”
– Lean Leader (Manufacturing, New York)
“I just wanted to let you know how popular your blog has become at [health system]. I have been involved in some education of our senior leadership including our CEO. As part of the education they asked me for some reference materials on Lean and I sent them a link to your website. Over the last couple of weeks I have received several emails with questions generated from posts on your site. They have also discovered a lot of other blogs through your site and the amount of information on Lean flowing through the organization is growing everyday. Anyway, you have by far the best blog out there on Lean and I appreciate it more all the time.”
– Lean Leader (Health System, Washington)
“Just a quick note to say thanks for your podcasts. I’ve been automatically downloading them into my ipod and while traveling from the hotel to my company’s facility in Shanghai just this morning, I toggled through the podcasts and found Womack’s two interviews about China !! How timely to be stuck in a heap of absolutely maddening traffic, heading to a facility that looked very similar to his remarks. I’m sure it takes a lot of time to put these interviews together. I, for one, appreciate it immensely.”
– Manufacturing company, China
“I read your blog quite regularly. It, with a few others, acts as my make-shift sensei.”
– Hospital reader
“I really enjoy your blog. I think its the best lean-related one out there. The variety of articles is interesting, and your perspective is thoughtful and open-minded. Compared to others, yours is less didactic and preachy, which I think makes it attractive to a wider audience. Keep up the good work.”
– Blog reader (engineer)
“I have come across you blog recently and let me just tell you that you do a helluva job! Thanks for such an insightful piece of real estate in the online world, and while I’ve literally been “doing lean” my entire 13 year career, since I was an 18 year old punk kid fresh out of high school, what I learn every day is that I’ve still got a lot to learn! Thanks for your work on your blog consistently reaffirming that!”
– Blog reader (procurement)
“I can’t thank you enough for the service you’ve done. The blog continues to be great and the podcasts (and video podcasts) are like a smorgasbord of small batch lessons from some of those who have gone before us (the definition I learned for sensei, long before Womack burst on the scene!) My team has become accustomed to regular links sent by email, and what a pleasure to forward a chat with Norm Bodek to a manager struggling with deployment of (what we call) Daily Kaizen.”
“I just want to send you a quick thank you and compliment for all the work you are doing for the Lean community and for hospitals. You are an indirect mentor for me because you are already doing a lot of things I aspire to do. I appreciate your insights and ideas on your blog, the audio and growing video podcasts, and the social media stuff (ning, twitter, etc). I am sure your LEI seminars are good too but haven’t participated yet. And your book is still in my pile to read!Keep up the outstanding work and know that your efforts are deeply appreciated.”
“Just thought I’d drop you a line in appreciation for what you are providing. You always have a diverse range of lean discussion and ideas that i particularly enjoy.I manage the maintenance / engineering team for a reasonably sized sheetmetal storage furnature company in Wellington New Zealand. While we may be able to work on flow, kanbans, just in time, quicker changeovers, all that lean stuff for production, I have really wrestled with how on earth I apply lean thinking to what we do in my team. Every breakdown, repair, guard building, machine move/ installation job is unique, almost impossible to standardise, and tradesmen wont be in any sort of hurry to be told of a way better than theirs!
However I’ve made great progress, and am implementing all sorts of lean stuff, and mostly its due to being exposed to ideas put across by your material. The likes of the lean dentist, lean in emergency rooms, in admin, in law enforcement etc are all non-traditional or mainstream (manufacturing) lean and hold the keys to helping me turn my little area around.
So thanks Mark, great material, very helpful, well presented, produced and made easily accessible. Keep up the good work, much appreciated. Stop in for a visit next time you are here in NZ on holiday…”
Have enjoyed your blog and the Lean Hospitals book. I make it required reading for senior admin teams of the hospitals that I am work for.
– Healthcare process improvement director
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.