Comments on: This Will Happen Again, Unless… http://www.leanblog.org/2007/10/this-will-happen-again-unless/ Mark Graban's leanblog.org - Lean Healthcare, Lean Thinking, Lean Manufacturing, Toyota Production System Thu, 09 Feb 2012 22:59:58 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Mark Graban http://www.leanblog.org/2007/10/this-will-happen-again-unless/#comment-3128 Mark Graban Mon, 11 Feb 2008 15:29:00 +0000 http://leanblog.bigbigdesign.net/2007/10/this-will-happen-again-unless/#comment-3128 Tom - that's bad that they lost her specimen and had to put her through more stress and pain. It's beyond outrageous that they would charge you and the insurance company for the "rework." Tom – that’s bad that they lost her specimen and had to put her through more stress and pain. It’s beyond outrageous that they would charge you and the insurance company for the “rework.”

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]]> By: Anonymous http://www.leanblog.org/2007/10/this-will-happen-again-unless/#comment-3121 Anonymous Fri, 08 Feb 2008 18:21:00 +0000 http://leanblog.bigbigdesign.net/2007/10/this-will-happen-again-unless/#comment-3121 Yep - the hospital lost my wifes biopsy - they had to do it all over again and they charged us the copayment to boot. Talk about being upset. If anyone has had a biopsy done in the uterus you will understand the pain one must feel with this proceedure. YIKES - She did have cancer but it didnt get outside the walls - THANK GOD everything worked out. I told my wife they need take a few lean classes and understand we are the customer. I hate waiting on doctors in the urgent care area - they take forever there also - more and more problems with the health care system - even the doctors feel this way. TOP management needs to wake up. <br/><br/>Tom Yep – the hospital lost my wifes biopsy – they had to do it all over again and they charged us the copayment to boot. Talk about being upset. If anyone has had a biopsy done in the uterus you will understand the pain one must feel with this proceedure. YIKES – She did have cancer but it didnt get outside the walls – THANK GOD everything worked out. I told my wife they need take a few lean classes and understand we are the customer. I hate waiting on doctors in the urgent care area – they take forever there also – more and more problems with the health care system – even the doctors feel this way. TOP management needs to wake up.

Tom

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]]> By: Anonymous http://www.leanblog.org/2007/10/this-will-happen-again-unless/#comment-3024 Anonymous Sat, 19 Jan 2008 20:20:00 +0000 http://leanblog.bigbigdesign.net/2007/10/this-will-happen-again-unless/#comment-3024 I just wanted to let everyone here know about a new blog for: Medical Error Talk <br/><br/>http://medicalerrortalk.blogspot.com<br/><br/>This blog is aimed for physicians who may anonymously post comments about medical errors that they or their colleagues may have committed; the idea is to generate a discussion about the error, what can be learned from it, and how it may be prevented in the future. Given the debate about medical error-reporting in the US and how it may impact physician compensation through performance scales that are based on rate of medical errors, it is critical that we as a physician community learn from each other through open discourse about our medical errors, especially if they resulted in complications for the patient. The ultimate goal of this medical forum is to improve patient care.<br/><br/>Every physician makes mistakes during his/her lifetime, which if not discussed openly for the sake of educating others in our field, will continue to happen over and over again with varying consequences to our patients. Lets make an attempt to stop that cycle using this forum. I just wanted to let everyone here know about a new blog for: Medical Error Talk

http://medicalerrortalk.blogspot.com

This blog is aimed for physicians who may anonymously post comments about medical errors that they or their colleagues may have committed; the idea is to generate a discussion about the error, what can be learned from it, and how it may be prevented in the future. Given the debate about medical error-reporting in the US and how it may impact physician compensation through performance scales that are based on rate of medical errors, it is critical that we as a physician community learn from each other through open discourse about our medical errors, especially if they resulted in complications for the patient. The ultimate goal of this medical forum is to improve patient care.

Every physician makes mistakes during his/her lifetime, which if not discussed openly for the sake of educating others in our field, will continue to happen over and over again with varying consequences to our patients. Lets make an attempt to stop that cycle using this forum.

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]]> By: Mark Graban http://www.leanblog.org/2007/10/this-will-happen-again-unless/#comment-2659 Mark Graban Thu, 11 Oct 2007 06:48:00 +0000 http://leanblog.bigbigdesign.net/2007/10/this-will-happen-again-unless/#comment-2659 Ah, technology. But isn't implementing flow cheaper than technology? Why bandaid a bad process with technology that costs $$$$? Ah, technology. But isn’t implementing flow cheaper than technology? Why bandaid a bad process with technology that costs $$$$?

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]]> By: Anonymous http://www.leanblog.org/2007/10/this-will-happen-again-unless/#comment-2658 Anonymous Thu, 11 Oct 2007 02:16:00 +0000 http://leanblog.bigbigdesign.net/2007/10/this-will-happen-again-unless/#comment-2658 There are actually verification systems available that will verify that you have the correct match if you are doing some sort of batching process. What you really need to know is that most labs are not willing to pay for this technology until they have a problem. There are actually verification systems available that will verify that you have the correct match if you are doing some sort of batching process. What you really need to know is that most labs are not willing to pay for this technology until they have a problem.

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]]> By: Neutron Jerk http://www.leanblog.org/2007/10/this-will-happen-again-unless/#comment-2644 Neutron Jerk Fri, 05 Oct 2007 00:34:00 +0000 http://leanblog.bigbigdesign.net/2007/10/this-will-happen-again-unless/#comment-2644 The NBC main doctor lady described batching fine and why you should do one at a time. Then, after hearing how the victim had that worthless second opinion (same defective slide, new doc), the doctor says "don't just take the pathology report, take the slide." Was she even listening???? That didn't help the victim here. The NBC main doctor lady described batching fine and why you should do one at a time. Then, after hearing how the victim had that worthless second opinion (same defective slide, new doc), the doctor says “don’t just take the pathology report, take the slide.” Was she even listening???? That didn’t help the victim here.

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]]> By: Neutron Jerk http://www.leanblog.org/2007/10/this-will-happen-again-unless/#comment-2643 Neutron Jerk Fri, 05 Oct 2007 00:30:00 +0000 http://leanblog.bigbigdesign.net/2007/10/this-will-happen-again-unless/#comment-2643 How does a 2nd opinion help if a 2nd pathologist reads the same defective slide? The Today Show says "get a second opinion." I guess you need them to start "from scratch" and hope that the odds of the same rare error happening twice are even slimmer and you can avoid the wrong diagnosis. How does a 2nd opinion help if a 2nd pathologist reads the same defective slide? The Today Show says “get a second opinion.” I guess you need them to start “from scratch” and hope that the odds of the same rare error happening twice are even slimmer and you can avoid the wrong diagnosis.

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]]> By: Anonymous http://www.leanblog.org/2007/10/this-will-happen-again-unless/#comment-2642 Anonymous Fri, 05 Oct 2007 00:26:00 +0000 http://leanblog.bigbigdesign.net/2007/10/this-will-happen-again-unless/#comment-2642 The Today Show video makes it seem like the "corner cutting" was the fault of one indivdual. Blah. That's horrible. The Today Show video makes it seem like the “corner cutting” was the fault of one indivdual. Blah. That’s horrible.

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