Comments on: My Visit with the Lean Dentist, Part 1 http://www.leanblog.org/2007/10/my/ Mark Graban's leanblog.org, Lean Manufacturing, Lean Healthcare, Toyota Production System Wed, 10 Mar 2010 14:26:38 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Mark Graban http://www.leanblog.org/2007/10/my/#comment-2640 Mark Graban Thu, 04 Oct 2007 19:38:00 +0000 http://leanblog.bigbigdesign.net/2007/10/my-visit-with-the-lean-dentist-part-1/#comment-2640 Ralf - glad to hear you didn't have to wait. But is that "lean"?<br/><br/>When I get a chance to write more about Dr. Bahri's office, you'll be amazed with how "Lean" they are in terms of attitudes and culture. That's the thing that counts, not the use of tools, not even lack of waiting time (because the office might just be very underutilized and not busy, hence no waiting). Ralf – glad to hear you didn’t have to wait. But is that “lean”?

When I get a chance to write more about Dr. Bahri’s office, you’ll be amazed with how “Lean” they are in terms of attitudes and culture. That’s the thing that counts, not the use of tools, not even lack of waiting time (because the office might just be very underutilized and not busy, hence no waiting).

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]]> By: Ralf http://www.leanblog.org/2007/10/my/#comment-2639 Ralf Thu, 04 Oct 2007 17:02:00 +0000 http://leanblog.bigbigdesign.net/2007/10/my-visit-with-the-lean-dentist-part-1/#comment-2639 Hi Mark,<br/><br/>also here in Germany there are good examples of "lean" dentists around. I know at least two -one in Bamberg, the other one in Leipzig- where there is almost no waiting at all.<br/><br/>Just this morning I had an appointment and was again surprised in a very positive way. After 15 min I had my inlay back in and was out of the door heading towards the office.<br/><br/>Cheers,<br/><br/>Ralf<br/><br/>PS.: Perhaps it is worthwhile a story - what do you think? Hi Mark,

also here in Germany there are good examples of “lean” dentists around. I know at least two -one in Bamberg, the other one in Leipzig- where there is almost no waiting at all.

Just this morning I had an appointment and was again surprised in a very positive way. After 15 min I had my inlay back in and was out of the door heading towards the office.

Cheers,

Ralf

PS.: Perhaps it is worthwhile a story – what do you think?

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]]> By: Mark Graban http://www.leanblog.org/2007/10/my/#comment-2634 Mark Graban Thu, 04 Oct 2007 03:26:00 +0000 http://leanblog.bigbigdesign.net/2007/10/my-visit-with-the-lean-dentist-part-1/#comment-2634 Sounds like your dentist is just too busy... I have a good one in Keller (does good work... not "lean" but he's not too busy, so waiting times aren't bad). Email me if you want info. Sounds like your dentist is just too busy… I have a good one in Keller (does good work… not “lean” but he’s not too busy, so waiting times aren’t bad). Email me if you want info.

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]]> By: Ron Pereira http://www.leanblog.org/2007/10/my/#comment-2633 Ron Pereira Thu, 04 Oct 2007 03:21:00 +0000 http://leanblog.bigbigdesign.net/2007/10/my-visit-with-the-lean-dentist-part-1/#comment-2633 Wish he was in DFW area. <br/><br/>My wife tried to reschedule with her dentist and the next opening isn't until mid DECEMBER! <br/><br/>Oh my we need lean dentists everywhere. Wish he was in DFW area.

My wife tried to reschedule with her dentist and the next opening isn’t until mid DECEMBER!

Oh my we need lean dentists everywhere.

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