By September 9, 2007 0 Comments Read More →

LeanBlog Podcast #31 — David Meier, “Toyota Talent”

david meierLeanBlog Podcast #31 is a discussion with David Meier, most recently the co-author of the book Toyota Talent, written with Dr. Jeffrey Liker. In this podcast, we discuss the topics from Toyota Talent, including standardized work and how to use the methodology in the right way. We also talk briefly about Toyota’s new San Antonio plant. I love David’s quote, “Standardization of work doesn’t mean that everybody does it exactly the same way.” There will be an upcoming Part 2 of this discussion with David where we talk about upcoming books in the Toyota series, so stay tuned.

If you enjoy this podcast, I hope you’ll check out the rest of the series by visiting the LeanBlog podcast main page at http://www.leanpodcast.org/.

Click to play:

MP3 File

Keywords and Main Points, Episode #31

  • How does Toyota turn the cliche of “people are our most important asset” into reality?
  • How to avoid standardizing for the sake of standardizing — how to decide WHAT to standardize and why
  • How did Toyota built upon the Training Within Industry program?
  • Why does Toyota look at work in such minute detail, breaking jobs down?
  • What are “key points” in a job breakdown sheet? Why is it important to explain why the key points are necessary? Does this tie to “respect for people”?
  • How does this process apply to jobs, such as nursing, that aren’t repeatable 45 second assembly line cycles?
  • Does Toyota invest more time and effort into training new employees than other companies?
  • Blog post about Toyota, “frugal” versus “cheap”
  • Daily Kaizen post on NUMMI
  • “Standardiziaton of work doesn’t mean that everybody does it exactly the same way.”
  • Talking about the new Toyota plant in San Antonio

If you have feedback on the podcast, or any questions for me or my guests, you can email me at [email protected] or you can call and leave a voicemail by calling the “Lean Line” at (817) 776-LEAN (817-776-5326) or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast. Click here for the main LeanBlog Podcast page with all previous episodes.

To read the full transcript of this podcast, plus over 20 more discussions with world-renowned Lean leaders and other interesting guests, please consider buying my e-Book or a special package that includes an easy download of all of the MP3 podcast files.


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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an eBook titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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