The “Lean Line” 817-776-LEAN

If you’ve listened to the Podcast, you might have heard a listener question or two. These come in via what I call the “Lean Line,” a phone number I have to my Skype internet calling account. The Lean Line # is 817-776-LEAN (or 817-776-5326). You can dial this number with any regular phone, or via your own Skype account (my ID is simply “mgraban”).

Feel free to call that line (chances are, it will go right to voice mail) if you have a question about Lean that you’d like covered in a Podcast or in a short snippet here on the Lean Blog. You can also ask questions for past and future guests, as listed on the Podcast page. Most of my guests have agreed to come back if there are follow up questions. Or, if you want my opinion on something, send me a question and I might take a stab at answering. Remember, the answer is only guaranteed to be worth what you paid for it — nothing. :-)


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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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