Thanks to Blog reader Jeff for sending this along. Jeff sends glowing reports about the first ever TWI Summit that he was able to attend recently.
The Shook presentation material is outstanding.
I had a chance to see John present at the Global Lean Healthcare Summit. Unfortunately, John had to present via video because the U.S. government was taking too long to process the update/renewal of his passport. But, John’s talk on Toyota style leadership was outstanding. I’ll share some of the highlights of that soon.
That’s a whole different Lean story on the passport situation… lack of level loading (due to government deadlines and people procrastinating — not saying that’s what John did) and not having enough capacity to process that many passports so quickly.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.