What Deming Taught Toyota


Many folks don’t realize the relationship between Dr. W. Edwards Deming and Toyota. The link above shows some of the credit that Toyota gives/gave to Dr. Deming.

While you’re on their site, check out the Deming resources, including the ability to purchase on-demand videos, including many videos featuring Dr. Deming.

The site is run by my friends Bob Mason and Clare Crawford-Mason, the producers of the excellent DVD that I’ve featured here before, “Good News, How Hospitals Heal Themselves.”

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.


  1. Rob says

    I believe Toyota applied Deming’s principles to create their own TPS and I’m sure that if you examine the principles behind TPS you can see all of Demings 14 points being followed. For example: End the practice of awarding business on the basis of price tag. Instead minimize total costs. Move toward a single supplier for any one item, on a long-term relationship of loyalty and trust.

    This point relates directly to the way in which Toyota develops relationships with their suppliers. Instead of having many suppliers for the same part, and creating all kinds of waste in the management of the supplier relationships, Toyota only selects one or two suppliers and builds a strong, mutually beneficial relationship with them.

    Also I notice that you’ve got a link to my blog: learnsigma.com.

    Thanks for that, however, it links to the incorrect address: could you change this, from leansigma.com to learnsigma.com?



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