Many folks don’t realize the relationship between Dr. W. Edwards Deming and Toyota. The link above shows some of the credit that Toyota gives/gave to Dr. Deming.
While you’re on their site, check out the Deming resources, including the ability to purchase on-demand videos, including many videos featuring Dr. Deming.
The site is run by my friends Bob Mason and Clare Crawford-Mason, the producers of the excellent DVD that I’ve featured here before, “Good News, How Hospitals Heal Themselves.”
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.