Video — Lean in the UK National Health Service

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The positive ER post of the day…. here's a nice video of a news story from the UK. The physician being interviewed does a good job of explaining Lean. “Accident and Emergency” is the UK term for “Emergency Room”

  • Reducing wasted/unnecessary steps
  • Better for the staff (more time on patient care)
  • Better for the patient (more timely care that's safer)

The negative ER post of the day is found here.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

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