Comments on: Reducing Waste for Shoppers http://www.leanblog.org/2007/06/reducing-waste-for-shoppers/ Mark Graban's leanblog.org - Lean Healthcare, Lean Thinking, Lean Manufacturing, Toyota Production System Thu, 09 Feb 2012 22:59:58 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: curiouscat http://www.leanblog.org/2007/06/reducing-waste-for-shoppers/#comment-2230 curiouscat Sun, 01 Jul 2007 12:33:00 +0000 http://leanblog.bigbigdesign.net/2007/06/reducing-waste-for-shoppers/#comment-2230 I'll must say one thing that bugs me is all the supermarkets that now place all sorts of displays in the aisles so people can't actually get by each other. I don't imagine they create traffic jams in the store because the store management see traffic jams on the streets and figure given how many people participate in them it must be how people like to go through the world.<br/><br/>Somehow instead I think it is because they don't care about making life difficult for all customers if they think some customers might actually buy something extra. It is a shame, that even in such simple ways, stores consistently take customer hostile approaches to management. I’ll must say one thing that bugs me is all the supermarkets that now place all sorts of displays in the aisles so people can’t actually get by each other. I don’t imagine they create traffic jams in the store because the store management see traffic jams on the streets and figure given how many people participate in them it must be how people like to go through the world.

Somehow instead I think it is because they don’t care about making life difficult for all customers if they think some customers might actually buy something extra. It is a shame, that even in such simple ways, stores consistently take customer hostile approaches to management.

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