Have you ever composed an email, meaning to attach a file, even saying something like “see the attached file…” and then you forget to actually attach the file?
I do this all the time. I could put a post it note on my laptop that says “BE CAREFUL: Do not forget to attach attachments,” but warning signs are not effective error proofing.
Thankfully, there are software methods available for error proofing this, with Outlook or other email clients.
The first link, up top, is a Visual Basic script that you can install on your Outlook software. I’ve tried it and it works just fine. The second link, from LifeHacker, has other software error-proofing methods as well as some process methods for error proofing, including:
Type “attachment” where the @ sign should be in the recipient box. Delete it after you’ve put the attachment(SsSsS) on.
Process based error proofing can work, but you have to be disciplined to follow the process. For me, I’m glad I have the script installed!!
Thanks for reading! I’d love to hear your thoughts. Please scroll down to post a comment. Click here to receive posts via email.
Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.