A Leaner Message Delivered by UPS

For some context, here are my complaints about UPS ads from earlier today and from last year.

Thanks to the “create your own whiteboard” feature on the UPS website, I created this Lean Message. Check it out:

Click this link for an animated version (as long as UPS doesn’t pull it for being “objectionable” content.

The “story board”, Part 1:

Part 2:

And the Big Finish:

Much better than their messages pushing offshoring and overseas suppliers… expedited with overnight global shipping. Of course UPS should be trying to sell global shipping, that’s the business they are in. The ads still bug me. I just hope corporate executives aren’t having their sourcing decisions and supply chain strategies influenced by stuff like this.

You can make your own whiteboard ad and email it to me at markgbox-lean@yahoo.com by visiting ups.com/whiteboard.

About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology, focused on improving quality and patient safety, improving access, reducing costs, and fully engaging healthcare professionals. He is also the Chief Improvement Officer for KaiNexus.