Lean Challenge Response: David Meier

Here is a response to the Lean Challenge contest entry (click here to read the situation submitted by Rich, a blog reader). Click on the “Contest” link at the bottom of this post to see more responses. If you have advice for Rich, please leave a comment on the main page here.

This response is from author, consultant, and Lean Blog contributor David Meier. David is a former Group Leader at Toyota and is the co-author of the The Toyota Way Fieldbook and the upcoming book Toyota Talent, which can be pre-ordered on Amazon.com.

David wrote a very long response to Rich’s challenge, so we created a PDF file that you can download here. Below is the introduction to his advice:

There are really several questions and issues here. One of the problems with lean or TPS is that no issue really stands alone. These issues are all intertwined into your overall lean system, which is what makes implementation such a challenge, and of course so interesting! If it were an easy task everyone would do it, and there would be no need for highly capable lean leaders! I like how Rich concluded his question— he goes on teaching and coaching in spite of the numerous challenges. These are just a few of the many challenges! We must continue on in spite of the challenges.

I will break the questions down into three main themes:

The issue of urgency.
The use of systems and standards and the need to deviate from them.
Creating effective standardized work and audits for leaders.

Click here to download David’s full Challenge Response (pdf file).

About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology, focused on improving quality and patient safety, improving access, reducing costs, and fully engaging healthcare professionals. He is also the Chief Improvement Officer for KaiNexus.