Our friend and sometimes blogger Bill Hanover was writing this for the blog, but decided it was too long. It’s his overview of good practices for having consultants do a “Lean Assessment” with your organization. Bill is a consultant and conducts these assessments, but I think he’s done a good job of writing an informative article that’s not a sales pitch. Check it out.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.