I’ve written before about former hospital CEO and healthcare consultant Quint Studer and his amazing book “Hardwiring Excellence.” I think it’s a great book even for manufacturing folks.
Quint now has a blog, check it out. While we talk about how Lean shouldn’t directly lead to layoffs or RIF’s, sometimes it’s necessary for business reasons. Quint has some good tips on how to handle this in a way that doesn’t destroy morale, if it’s absolutely necessary to eliminate some employees.
That doesn’t mean layoffs are easy or good for the organization. It might be necessary to save the organization, but it could also lead to the death spiral that you can’t get out of.
Quint should have some very good leadership insights on more positive topics over time.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.