By Tom Fletcher, Continuous Improvement Facilitator
Blog reader Tom submitted this for your discussion and comments:
Have you ever heard the term “chaos” in your organization? Well I hear it everyday. I have often thought of how to stabilize the chaos and make it a non-issue. As I often dwell on this subject I think of four keys that are needed for stabilization. They are:
- Leadership (a person who coaches, mentors, trains and grows the people who work for them)
- Organization (Materials, tools, jigs and work areas all in an organized manner)
- Adherence to standards (a standard is set and employees follow it to the tee without deviation)
- Discipline (if you drop it, pick it up) (putting items back where you got them from)
Now if we were to have these four elements in place, it is my belief that 75% of the problems that occur and cause the chaos would go away. Now with the chaos stabilized this should highlight the true problems that companies face on a daily basis and we would actually be able to use Lean and Six Sigma tools to eliminate them.
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