Here is a chance to tour Saint Mary’s Health Care, in Grand Rapids Michigan, via the AME. The tour is November 7, 2006. Click on the link above for more details.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.