Great post on the Reforming Project Management blog, notes on a TMMK visit, 23 good points and notes about the Toyota Production System.
Here is one that mirrors what I saw at NUMMI, where I saw Toyota with large quality mottos hanging from the rafters:
“Don’t hesitate to display banners, mottos, and team improvement projects across the project work site.”
I saw plenty of mottos and slogans posted and hanging on large banners at NUMMI. Considering the influence that W. Edwards “Mr. Eliminate Slogans, Substitute Leadership” Deming had on Toyota, I’m surprised that Toyota uses motivational slogans to such an extent.
At least we would suppose that Toyota isn’t relying “only” on slogans. To what extent would you take the Deming teachings? Eliminate “all” slogans or the ones that demotivate people?
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